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After clicking the edit icon for the desired proxy configuration, the group’s current proxy server config is now updated and can be seen on this modal and in the “Proxy Server Config” column. Agents in this group will now use the group’s updated proxy configuration. Note that if an agent receives instructions to switch to an unreachable proxy server it will not switch until that server becomes reachable.

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How to Update a Group to Not Use a Proxy

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Note that if you select a proxy configuration for the installer that is not the group’s current setting, the installer will run with the selected setting and then switch to the group’s current proxy configuration setting after installing.

Where Can I See if an Agent

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is Able to Bypass the Proxy?

Users can view if agents can connect to our servers without using a proxy by first navigating to the Agents page found under the Operations tab in the sidebar. Then locate the Can Connect Without Agent is Able to Bypass Proxy column on the grid.

Note that the Can Connect Without Agent is Able to Bypass Proxy column will not be visible unless the user is a member of a group that has enabled agents in the group to use a proxy.

If the agent is in a group that has enabled the use of a proxy and the agent cannot bypass the proxy to connect to our servers without using the proxy, the toggle will appear turned offred x will be shown in the column. See an example of this below:

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If the agent is in a group that has enabled the use of a proxy and the agent is able to bypass the proxy and connect to our servers without using the proxynormally, the toggle will appear turned ongreen check-mark will be shown in the column. See an example of this below:

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